Frequently Asked Questions (FAQs)
Yikes! No one likes to get calls or letters from CRA. Please contact us as soon as possible so we can make a plan to get you on track and more importantly get you back on CRA’s good side. If CRA is giving you nasty phone calls, please make sure that it is actually the CRA calling you. Please see our blog here on CRA scams for more information.
Rescue bookkeeping is a situation where someone has already done the bookkeeping but it is incorrect and needs to be cleaned up or ‘rescued’. Often it is faster and less expensive to just start over.
We can help you move to the cloud and take advantage of all it offers. We don’t work with desktop software anymore so if you want to stay on the desktop (QuickBooks, Sage 50 etc) we aren’t able to help you.
We don’t provide onsite bookkeeping services but we can meet with you at your office/business location if your prefer. Please contact us if this is a service you require.
QuickBooks Online, Xero and Sage online are great options if you want to work online. We focus our expertise on QuickBooks online but can also work with Xero if you like. We are an Elite – QuickBooks ProAdvisor, the highest level you can achieve.
We can do the bookkeeping if you have another firm performing the review engagement. If you need someone to do the review engagement we are happy to provide names.
While everyone is a bit different here is the general steps
Analyse your current workflow and systems
Determine which accounting and related systems are best for your organization
Review and highlight the business processes to automate/simplify.
Review the current state of accounting to make sure the books are ready to migrate to the cloud
Migrate the accounting software to the cloud
Migrate the information in related systems to their online counterparts
Connect the two systems to reduce the amount of duplicate data entry.
Train you or your staff to use the new systems.
For cleanup and special projects we typically charge by the hour or unit of work. For catchup bookkeeping we base our fee on the # of pages of bank and or credit card statement. For rescue-files we charge by the hour.
Check our pricing page here for more information.
The best and most cost effective solution is for you to scan in your receipts.
If you don’t have a scanner most Staples will scan for you.
For ongoing clients we can also provide a scanning service
Please connect with us and we can let you know the best way to scan in your documents.
We love our credit card points too. However, they do come at a cost. When you pay with a credit card it increases our costs so we aren’t able to offer you the low prices we can when you sign up for a P.A.D. or pay via e-transfer. If it is really important for you to use your credit card, please contact us and we will design a plan for you that accommodates paying by credit card.